Frequently Asked Questions
Have questions about building, maintaining or just owning a pool? We've assembled some questions below to help you know what to expect.
- How does the construction process work?
- Can you help me design the best pool for my backyard?
- Can you help me with financing my pool?
- Will you support and help maintain my pool after it’s completed?
- How can I be assured you’re using quality parts and equipment when building my pool?
- How can I be assured that your company is a reputable, quality pool builder?
First, our staff will work with you to finalize the design, add-on options, decking and other such details. Once all details are finalized, we will begin by grading the site and forming it into the necessary shape. We’ll then proceed with pre-plumbing and electrical, wall construction, decking, landscaping, and accessories. Although the construction process may be unsightly, the final process will be the envy of your neighborhood.
Certainly! Our staff will help you select the right size, shape and overall layout of the best pool for the area you have to work with. We understand that each home is different and each homeowner’s tastes and styles are different. We will help you with all of the details, including any add-on options, such as waterfalls, landscaping, etc. that you want to include.
Yes. We are part of a program called AquaVantage. This allows you to apply for credit and get pre-approved prior to beginning the design process. In essence, you can qualify for a specified amount of money to be used specifically for the construction of your new pool, spa and accessories. The application process is extremely simple and we will help walk you through all of the details.
We build relationships. Just because we’ve completed your pool does not mean that our relationship ends. We will be with you to help service and maintain your pool long after it’s finished. The level of involvement we have in maintaining your pool is up to you. We have set-up a maintenance schedule to keep your pool in peak condition throughout the year.
We use only the best parts and equipment available in the industry. When speaking with our staff, you can learn more specifically about the brands that we sell.
First of all, check our list of references. There is no better way to become comfortable with our quality standards and customer service than to speak directly with our existing customers. Secondly, call the local Better Business Bureau and confirm that our company is in good standing with them. You can also check with other local professional organizations to research our reputation and workmanship.